Studio Policies

All students must complete and sign our electronic liability waiver before their first class. Anyone under 18 must have a parent or legal guardian sign on their behalf.

Please arrive 10–15 minutes early to check in, change, and be ready to start on time. We provide mats, blocks, straps, and cleaning supplies. Grip aids such as rosin, dry hands, and iTac are available for use in class — feel free to bring your own if you have a preferred product.

Please do not be late.

For safety reasons, students who arrive after class has started may not be permitted to join. Aerial, pole, and flexibility classes require a full warm-up to prevent injury. Late arrivals will forfeit that class credit and will not be transferred to another day or refunded.

Being on time is a courtesy to your instructor and classmates — walk-ins mid-class are disruptive to the experience we work hard to provide.

We have a 12-hour cancellation policy for all group classes. If you cancel more than 12 hours before class start time, your credit is returned to your account and you may rebook.

Cancellations made inside the 12-hour window (or no-shows) forfeit the class credit and are not eligible for a make-up or refund. Members and unlimited pass holders may be charged a $15 late-cancel / no-show fee.

Private lessons require 24 hours' notice to cancel or reschedule. Late-cancelled or missed privates forfeit the session and payment.

We love drop-ins, but pre-registering online guarantees your spot. Classes with fewer than the minimum enrollment (typically 2–3 students, depending on class type) may be cancelled up to 2 hours before start time.

When a class is full you may join the waitlist. If a spot opens, you will be automatically added and notified by email or text — please make sure your contact information is current. Once added from the waitlist, our standard 12-hour cancellation policy applies. If you no longer want the spot, remove yourself from the waitlist before it moves you in.

All class packs, memberships, workshops, private lessons, and event bookings are non-refundable and non-transferable. Please review the expiration date at purchase and use your credits before they expire — expirations will not be extended.

Gift cards are non-refundable but may be gifted to another person before redemption.

Adult group classes are for students 16 and older. Students ages 13–15 may take adult classes with instructor approval and a signed parental waiver. Our dedicated Kids Aerial & Circus program serves ages 5–14 in age-appropriate groupings.

For safety, children may not enter classroom or apparatus areas during active adult classes. A parent or guardian must remain in the lobby for any student under 12 for the duration of their class.

Our dress code is about safety and respect for the shared space, not fashion. Many of our classes are all ages, so students must be properly covered and avoid exposed body parts. Instructors may ask you to change or sit out if your clothing puts you, others, or the equipment at risk.

• Aerial silks, rope, lyra & aerial yoga: full-length leggings and a fitted long-sleeve top or rashguard that covers armpits and elbows. The less bare skin sliding against fabric or metal, the lower your risk of silk burn, bruising, and abrasion. Shorts, sports bras, and crop tops are not appropriate for these classes.
• Pole fitness: shorts and a fitted top are required because skin contact is needed to grip the pole. No lotion, oil, or self-tanner within 24 hours of class.
• Bellydance, heels, flexibility: comfortable athletic wear you can move in.
• Footwear: bare feet on apparatus. No socks or shoes on silks, lyra, rope, or pole.

No jewelry, zippers, buckles, snaps, sequins, belts, or hardware on apparatus classes — these damage silks, hoops, and poles and can catch on skin. Please remove lotions, oils, and heavy fragrances before class; they transfer to equipment and make it harder to grip. Keep hair tied back and nails trimmed. Deodorant is encouraged.

• We are committed to a welcoming, inclusive, and respectful environment. Bullying, harassment, or disrespectful behavior toward students or staff will result in removal from the studio and cancellation of remaining credits without refund.
• Please silence phones and keep conversations outside the classroom during class.
• No street shoes in classroom or apparatus areas.
• Please tidy your space and return props (mats, blocks, straps, crash pads) to their storage locations before leaving.

Photos and video are not permitted during group classes out of respect for other students' privacy. You are welcome to film or photograph yourself:

• Before or after class, once other students have cleared the space
• During private lessons and private space rentals
• At birthday and bachelorette parties (with all guests' consent)

Please never post video of another student without their explicit permission.

We host kids birthday parties, adult birthday parties, and bachelorette parties. Please review the following before booking:

Private lessons offer one-on-one or small-group instruction tailored to your goals. Rentals of studio time are available for personal practice, rehearsal, or photo/video projects.

• Space rentals are for personal use only, not for teaching or resale of instruction.
• Guests joining a rental must sign our waiver and be listed at the time of booking.
• Rentals are booked in one-hour increments and are subject to a 24-hour cancellation policy.
• Rentals for commercial photo or video projects must be arranged in advance by email — additional terms apply.

For safety and insurance reasons, outside apparatus and rigging hardware (poles, silks, lyras, ropes, straps, crash mats, hardware, etc.) may not be used in the studio without prior written approval. To request approval, email a photo and technical specifications to flexibilityinflight@gmail.com. Approved apparatus may only be used during private space rentals.

Alcohol consumption is not permitted before or during any class. Students who arrive intoxicated will not be permitted to participate and will not be refunded.

Only bottled water is permitted inside classroom areas. Food and other beverages should be kept with your belongings in the lobby.

Aerial arts, pole, and flexibility training carry inherent risks. By registering for a class, event, or party you acknowledge these risks and agree to the terms of our liability waiver. Please tell your instructor about any injuries, pregnancy, recent surgery, or medical conditions before class so they can offer appropriate modifications.

Instructors reserve the right to modify or restrict participation in any skill for student safety. Please never attempt a skill without spotting or instructor supervision.

We may update these policies from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our classes and services after changes are posted constitutes acceptance of the updated policies.